Response & Fulfilment Services

Connecting customers with your products

Our Customer Contact Centre connects with people responding to your promotional and advertising campaigns 364 days a year.

Our highly skilled operators offer a seamless link between consumers and your brand by adopting your company's identity. Data is carefully and precisely collected to ensure integrity in your database for future campaigns.

We offer :-

• 50 agent Contact Centre, 364 days a year
• Response via phone, post, e-mail, fax and SMS messaging
• Sophisticated software with PAF for accuracy
• Integration within your web site
• Collating and adding consumer data for direct marketing

We also offer a complete fulfilment service with customer brochure orders fulfilled the same day. Brochures will be despatched with personalised letters and in your own envelopes or can be sent using our envelopes with an address label attached. Whatever you would prefer.

Our custom built warehousing facilities at Ashford, Kent and Rushden, Northants provide a controlled environment to store your marketing and promotional material.

We offer :-

• Two 100,000 sq ft secure warehouses with despatch facilities
• Excellent locations - Approximately one hour from London
  Fully computerised stock management system
• Recorded CCTV and sprinklers throughout
• Additionally secure storage and packing area
• Chubb alarmed
• High bay, narrow aisle configuration with laser guided fork trucks
• Batch control facilities - in case of product recalls

For more information contact our Sales Department
on 00 44 (0)1233 211211 or send us your details